Virgin Media Connect 12.46.15

We are currently facing some difficulties with the "pause/unpause" feature on the Hub 5x, leading to potential interruptions when utilizing this function with this specific Hub model. Our team is actively working on resolving this issue promptly. We apologize for any inconvenience caused.

The Virgin Media Connect app serves as the central control system for your WiFi network. It facilitates setting up your broadband connection and optimizing your WiFi usage, all from the convenience of your home.

Take command of your WiFi network with the following features:

• Conduct an advanced WiFi home scan to assess speeds throughout your residence
• Monitor, administer, and even request WiFi Pods*
• Temporarily halt WiFi access to individual devices, ideal for regulating children's online time
• Reboot your Hub remotely
• Share your WiFi with guests using a QR code
• Establish a separate guest WiFi network for visitors
• Adjust the Hub's settings, including network name and password

Receive rapid assistance through:

• Accessing pertinent FAQs
• Reviewing installation guides
• Engaging in our community forum

For further details about the Connect App, visit: Virgin Media Connect App

To utilize the app, you require a device operating on Android 8 or above.

*Additional charges may apply when acquiring a mesh WiFi Pod. Visit www.virginmedia.com/wifi-max to learn more.

While certain accessibility features may still be in development, we are committed to enhancing all our services, including the Virgin Media Connect app, to ensure accessibility for individuals with impairments or who rely on assistive technology.